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Your questions and thoughts are important to us and we want to hear from you!
East Coast; Worcester County, MA - Manufacturing/World Headquarters
West Coast; Huntington Beach, CA - A&R Offices/Warehouse
We have backline all over the world, visit our Backline page for more info
firstname.lastname@example.org - A&R, Ordering/Pricing, Endorsements, Dealer Inquiries
email@example.com - General/Business Questions, Internships, Shipping, Operations
firstname.lastname@example.org - Marketing, Advertising, Promotions, Public Relations, Social Media
email@example.com - Backline
We are on our e-mails 24/7 and answer every single message within 24-48 hours during normal business days. We pride ourselves on our quick and unrivaled customer service. If you have not received a response within 24-48 hours, please send the email again or give us a call as the message may have been sent to spam.
(If message sent on a weekend, please allow a response until the following weekday, though we do frequently check emails throughout the weekend.)
We're usually in the office M-F 10am-5pm EST
Please note: If you get our answering machine, chances are we're on the other line, out of the office, or it's the weekend. Please leave a detailed message and we will get back to you within 24 hours on normal business days, we promise.
No phone calls regarding endorsements please!
PO Box 1314
Dudley, MA 01571
WEST COAST OFFICE:Our West Coast office is located in Huntington Beach, CA for A+R purposes only. If you wish to arrange a meeting, please email firstname.lastname@example.org to schedule a time!
EndorsementsCheck our FAQ Page for info on endorsements. No phone calls regarding endorsements please!
Price Quotes:LOOKING FOR A QUOTE? Simply fill out the QUOTE FORM form under the ORDERING section and submit it. We will get back to you within 48 hours with an accurate quote!