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    LAST UPDATED 8/26/2021

    This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.sjcdrums.com (the “Site”).

    Personal information we collect
    When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

    We collect Device Information using the following technologies:
    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    - “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

    Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including payment method), email address, and phone number. We refer to this information as “Order Information”.

    When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

    How do we use your personal information?
    We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
    - Communicate with you;
    - Screen our orders for potential risk or fraud; and
    - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    - Follow up on abandon carts

    We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

    Google Analytics: This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, text files stored on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. We use Google Analytics with the add-on “_anonymizeIP()” so that the IP addresses later transmitted to Google are shortened and modified in advance on the European servers to prevent any direct references to particular persons. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage to the website operator. Your IP address, which has been transmitted by Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use all functions of this website. Furthermore, you can prohibit Google from collecting and analyzing the cookie generated data about your use of the website (including your IP address) by clicking here or downloading and installing the browser plugin available here http://tools.google.com/dlpage/gaoptout?hl=en
    *If you visit our website using a mobile device (e.g. a smartphone or tablet), you can refuse the future use of Google Analytics via this link. By activating the link, we will put a cookie in your browser, which signals to us that we should prevent Google Analytics from using your device. Please keep in mind that you will have to repeat the refusal process if you remove the cookies from your browser.


    Google Remarking: Our websites use Google’s remarking technology. This technology enables users who have already visited our online services and shown interest in our services to see targeted advertising on the websites of the Google partner network. Likewise users that are similar to the visitors of our websites can be addressed. The advertising will be displayed using cookies. These are small text files saved on the user’s computer. The information generated by the cookie about the website use will be transmitted to and stored on servers in the United States by Google. In the event that the IP address is transferred, it will be reduced by the last 3 digits. Using cookies, the user behavior on a website can be analyzed and subsequently utilized to provide targeted product recommendations and advertising based on the user’s interests.
    If you would prefer to not receive any targeted advertising, you can deactivate the use of cookies for these purposes through Google by visiting the website: https://www.google.com/settings/ads/. Alternatively, users can deactivate the use of cookies by third party providers by visiting the Network Advertising Initiative’s deactivation website (http://www.networkadvertising.org/choices/)
    Please note that Google has its own data protection policy which is independent of our own. We assume no responsibility or liability for their policies and procedures. Please read Google’s privacy policy before using our websites (https://www.google.com/intl/en/policies/privacy/).


    Facebook Conversion Tracking Pixel: With your permission, our website utilizes the Conversion Tracking Pixel service of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”). This tool allows us to follow the actions of users after they are redirected to a provider’s website by clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes. The collected data remain anonymous. This means that we cannot see the personal data of any individual user. However, the collected data are saved and processed by Facebook. We are informing you on this matter according to our information at this time. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes, in accordance with Facebook’s Data Use Policy found under: https://www.facebook.com/about/privacy/. Facebook Conversion Tracking also allows Facebook and its partners to show you advertisements on and outside Facebook. In addition, a cookie will be saved onto your computer for these purposes. Only users over 13 years of age may give their permission. If you are younger than this age, please consult your legal guardians.
    *Please click here if you would like to revoke your permission: https://www.facebook.com/ads/website_custom_audiences/.

    Sharing you personal Information
    We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

    Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

    Behavioural advertising
    As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

    You can opt out of targeted advertising by using the links below:
    - Facebook: https://www.facebook.com/settings/?tab=ads
    - Google: https://www.google.com/settings/ads/anonymous
    - Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
    - [[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED]]

    Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

    Do not track
    Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

    Your rights
    If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

    Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

    Data retention
    When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

    Changes
    We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

    Contact us
    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at customerservice@sjcdrums.com

    REVIEWS
    • Product Reviews
    • Site Reviews
    01/07/2025
    Anonymous
    Canada
    Fantastic review from my teenage son who received the drum pad just in time for Christmas- thanks for the responses to my inquiries about ETA! Aside from the fact that he loves the Josh Dun signature and Twenty One Pilots print, the drum pad is the best product he has used, and he is very impressed...Fantastic review from my teenage son who received the drum pad just in time for Christmas- thanks for the responses to my inquiries about ETA! Aside from the fact that he loves the Josh Dun signature and Twenty One Pilots print, the drum pad is the best product he has used, and he is very impressed with the quality and the bounce.
    Inferno Drum Shorts
    01/07/2025
    Anonymous
    United States
    We love our new 21 Pilots drum key and practice pad! SJC was super friendly and fast with delivery. Thank you!
    Josh Dun 8" Inferno Practice Pad
    12/29/2024
    Anonymous
    United States
    Easy check out and arrived safely
    Josh Dun 8" Inferno Practice Pad
    12/24/2024
    Shannon
    Australia
    Really comfortable!
    Inferno Drum Shorts
    12/24/2024
    Shannon
    Australia
    They are awesome! Well done!
    Inferno Drum Shorts
    12/23/2024
    Alex
    United States
    so comfortable and great quality
    Inferno Drum Shorts
    12/17/2024
    Colby F.
    United States
    I just received my drums in the mail and they are absolutely beautiful and top notch! The quality of this drum set is amazing, everything on this drum set is superior and you can tell the company takes their time with building these drums. If you have been hesitant about getting a new custom built...I just received my drums in the mail and they are absolutely beautiful and top notch! The quality of this drum set is amazing, everything on this drum set is superior and you can tell the company takes their time with building these drums. If you have been hesitant about getting a new custom built drum set, DONT BE and definitely go with SJC, I promise you will love it! The custom website builder makes it so easy to build your drum set exactly the way that you want it to! I am absolutely blown away at this whole experience, customer service is phenomenal as well! Thank you SJC!
    Get a custom drum kit quote *Starting @ $1,900
    12/16/2024
    Zoey
    United States
    This is my first ever practice pad and I can’t be more excited to have chosen sjc customs I’m obsessed with this product it’s amazing I’m still learning how to drum but I’m sure with a lot of time and practice I can be as good as my favorite drummer Josh dun!! ❤️🧡
    Josh Dun 8" Inferno Practice Pad
    12/14/2024
    Coraima
    United States
    Perfect!!!
    Inferno Bandana
    12/06/2024
    Shane G.
    United States
    I became part of sjc family when I met them at a mayday parade show in Michigan at the Crofoot ballroom order a cajon from them. Looking forward to working with them more in the future great company great people glad to support them thank you again Shane Gauna Finding My Grace Drummer Saginaw MI
    Get a custom drum kit quote *Starting @ $1,900
    12/06/2024
    SHANE G.
    I met SJC at the Crofoot in Pontiac MI at the Mayday Parade I order a cajon love to play for a great family check out my band Finding My Grace in Saginaw MI will be supporting a great company looking forward to work with them in the future SJC family is amazing gear amazing people thank...I met SJC at the Crofoot in Pontiac MI at the Mayday Parade I order a cajon love to play for a great family check out my band Finding My Grace in Saginaw MI will be supporting a great company looking forward to work with them in the future SJC family is amazing gear amazing people thank you! Shane Gauna Finding My Grace Drummer Saginaw MI
    Get a custom drum kit quote *Starting @ $1,900
    11/12/2024
    Evan M.
    United States
    I'm Evan Milowic and I'm the drummer for American Dream Machine, Brain Poncho, and Vomitorium, but I also do live performances with Artificial Brain, along with studio session drumming for various bands. Throughout my 25 years of drumming I've played plenty of different brands of drums, but ever...I'm Evan Milowic and I'm the drummer for American Dream Machine, Brain Poncho, and Vomitorium, but I also do live performances with Artificial Brain, along with studio session drumming for various bands. Throughout my 25 years of drumming I've played plenty of different brands of drums, but ever since my first time playing an SJC kit I knew that they were the best in the business. The quality and customizability are truly second to none and the experience designing my custom kit has been a memorable one to say the least. From brainstorming ideas and outlining specifications, to the curating of materials, to the production and delivery itself, SJC is unwavering in their pursuit to making your dream kit a reality. The drums look and sound killer and I'm SO STOKED with what we built together. I also want to give a HUGE shout out to Matt Terribile for his invaluable guidance in making this kit what it is - he knew exactly what I was envisioning and made certain that I would be happy with the results. Simply put: You cannot go wrong with SJC and I am proud to say that I'm officially part of the family.
    Get a custom drum kit quote *Starting @ $1,900
    11/02/2024
    Scott P.
    United States
    Man I have no words to describe how awesome and loving the team at SJC is. Everyone I’ve talked to has helped me out with every question and suggestions I have! Opening the kit was probably the greatest thing I have ever done until I started playing on my new custom kit and I felt like I was in...Man I have no words to describe how awesome and loving the team at SJC is. Everyone I’ve talked to has helped me out with every question and suggestions I have! Opening the kit was probably the greatest thing I have ever done until I started playing on my new custom kit and I felt like I was in heaven. SJC you guys keep growing and I’m proud to be apart of the family!
    Get a custom drum kit quote *Starting @ $1,900
    10/12/2024
    Geoff
    United States
    Very nice and comfortable!
    There's a Snake in My Drum Hoodie Teal
    10/12/2024
    Geoff
    United States
    these are very cool and comfortable!!
    All Black SJC Drums Shorts
    10/11/2024
    Anonymous
    United States
    Perfect 👌� arrived on time and works great
    CLASSIC SJC T
    09/22/2024
    Daniel T.
    United States
    I really love this product, I don't yet own an SJC Drum set, but after witnessing the quality of this product, I will definitely consider buying more SJC items.
    SJC Logo iPhone® Tough Case
    09/08/2024
    Shareef H.
    Canada
    Everything a drummer could ask for. Plays better then it looks and they look absolutely unreal! This company is the real deal and can't recommend them enough 🤘
    Get a custom drum kit quote *Starting @ $1,900
    09/03/2024
    Samuel N.
    United States
    Thank you Matt for helping me design my custom SJC, it looks amazing and I can’t wait to play them. Finally I’ll have a kit that looks as good as it sounds - Sam (Eleora)
    Get a custom drum kit quote *Starting @ $1,900
    08/26/2024
    Frank R.
    United States
    Let's start out with Matt just being the absolute man. Dude is beyond amazing. With the wood option that I went with (Bubinga) he was sure to make sure that we thought of everything possible, especially the finish and how it would react with the wood over time. The initial customization process is...Let's start out with Matt just being the absolute man. Dude is beyond amazing. With the wood option that I went with (Bubinga) he was sure to make sure that we thought of everything possible, especially the finish and how it would react with the wood over time. The initial customization process is extremely helpful with the different options that are offered in catalogue fashion through the website. It's like going through a very simple checklist. Build process was pretty much worry free, just make sure to keep on top of your inbox for any updates that need to be addressed. Tuning these things is so easy, it's ridiculous. It took myself, which I'm not great at by any means, only about 30 minutes to get everything locked in just like I like it. One thing that I would note for you to be thinking of when ordering, especially if you are using the floating tom mounts for the rack toms, is that the rod arm mount that SJC uses is the smaller size arm (10.5mm). If you don't have that consider having the guys add that to your order. I waited until after and bought a DW tom mount arm from Sweetwater only to realize that the 1/2" arm is too big for the mount. Love the kit guys, thanks!
    Get a custom drum kit quote *Starting @ $1,900
    08/16/2024
    Evan C.
    United States
    The drum is so awesome that I would add more the sound is echoing and it cracks I play it everyday
    Tour Series 6.5x14 Snare Drum - Natural
    08/16/2024
    Richard A.
    United States
    Glad I made thr purchase. This tour kit sound awesome!🤘
    Tour Series 3 piece Shell Pack - Matte Black
    07/25/2024
    Josh N.
    United States
    Excellent customer service! Very responsive! I ordered and designed a kit with the help of Matt. Then waited a few days and ordered a snare as well! I can’t wait to rip on these! 🤘� -Josh (Etched In Embers)
    Get a custom drum kit quote *Starting @ $1,900
    07/11/2024
    Rikk A.
    United States
    From the couple times I've tried it, so far, I love the extra low end it gives to the tunes we play. Thanks SJC 🤘
    Tour Series UFO - Matte Black
    07/11/2024
    Wilberto P.
    United States
    Awesome
    Get a custom drum kit quote *Starting @ $1,900
    07/11/2024
    Jay G.
    United States
    The sonic grey pathfinder kit is outstanding, all the sustain and tone I was looking for in a kit all these years pulled together in 1 amazing kit. The details from packaging everything in its own package to the lug grommets and finish just proves that SJC really does care about their customers. It...The sonic grey pathfinder kit is outstanding, all the sustain and tone I was looking for in a kit all these years pulled together in 1 amazing kit. The details from packaging everything in its own package to the lug grommets and finish just proves that SJC really does care about their customers. It feels amazing to be part of this family and I play these drums with the utmost pride that I have!!
    Bass Drum Vinyl Decal
    07/03/2024
    Stephanie T.
    United States
    SJC’s customer service was top notch. They are incredibly communicative and inclusive, and have a timely turnaround considering they are crafting a custom drum. I cannot wait to use this in my all female punk and cumbia bands!
    Virtual Drum Designer Snare
    06/20/2024
    Gordo G.
    United States
    Light, breathable material that's perfect for all kinds of exercise and comfortable to wear! The different colors stand out and you can't really go wrong with any of them!
    Green SJC Logo Stage Shorts
    05/26/2024
    Gordo G.
    United States
    The shirts fit well and are super soft, while the shorts are comfortable and flexible enough for exercise, lounging by the pool, and, yes, even drumming!
    Black SJC Logo Sticker
    05/17/2024
    Aaron K.
    United States
    Amazing , as expected!
    Builder's Choice - 6.5x14 Brushed Aluminum Wrap Snare
    REVIEWS
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    HAVE A QUESTION?
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